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Olympus Rattan Set

£2,800

Olympus Rattan Set

Are the cushions waterproof?

The cushions are not waterproof. When they do get wet, it is important to let them dry properly and not
cover them up. The internal cover material will disintegrate when the cushions get wet. The life span of
your cushions will reduce significantly if they are left outside, exposed to the elements. Because of this we
recommend that you keep your cushions stored inside/in a dry place, even when using a rain cover for
your furniture. Do not store cushions in places like garages or lofts if they suffer from high levels of
dampness.

Are the cushion covers machine washable?

Most covers have a zip, but it is very hard to take the covers off and put them back on without breaking
the zip and keeping the cushion evenly filled. There are many YouTube tutorials available to show the
best way to do this. Taking the covers off to wash is at your own risk. The covers are machine washable
on the hand wash program.

Dented cushion

In situations like this, ask the customer to wait for approximately 3-4 weeks to see if the cushion
naturally buffers out the dent by itself.
If it isn’t the result after the suggested time, then ask them to send another picture of the cushion
and we can then look to send them a replacement.
We have had customers with the same problem before and they came back to us after a few weeks and
said it had gone back to its original shape.

Rising table- stopped rising

If you use the foothole located on the side of the table and give it a firm pull, sometimes the retaining clip
can hold the table firmly down.

Why is the rattan under the glass table top sagging in the sun?

Due to the nature of the PE Rattan, the rattan weave may sag under direct sunlight but will return to its
normal state upon cooling. To help reduce this occurrence we recommend using a parasol where
possible, outside, exposed to the elements.

What are the black clips that came with my sofa set for?

The black clips keep the sofa sections together and go underneath the sofa, where 2 sections meet.

Can you swap the short side of the corner sofa to be on the right?

Most of our corner sofas are as in the pictures and it is not possible to swap the short and the long side. If

the sofa is modular and it can be changed it will be in the product description.

What are the frames made of?

Some of our frames are aluminium and some are made of galvanised steel. Please check the product

descriptions.

Where are the fixings? (Bolts, washers, allen keys etc..)

For our sets with some assembly required the fixings are in the same box as the tabletop.

It is important that you keep your set protected from sources of reflected heat, extreme heat or naked
flames. This can include reflected sunlight which can be focused onto the rattan by everyday objects like
sunglasses, drinking glasses left on or near the set, or any reflective surfaces present in the garden such
as mirrors, lights or metallic flower pots & urns. Please also be careful when using naked flames such as

those from firepits.

Description

Olympus Rattan Set

Are the cushions waterproof?

The cushions are not waterproof. When they do get wet, it is important to let them dry properly and not
cover them up. The internal cover material will disintegrate when the cushions get wet. The life span of
your cushions will reduce significantly if they are left outside, exposed to the elements. Because of this, we
recommend that you keep your cushions stored inside/in a dry place, even when using a rain cover for
your furniture. Do not store cushions in places like garages or lofts if they suffer from high levels of
dampness.

Are the cushion covers machine washable?

Most covers have a zip, but it is very hard to take the covers off and put them back on without breaking
the zip and keeping the cushion evenly filled. There are many YouTube tutorials available to show the
best way to do this. Taking the covers off to wash is at your own risk. The covers are machine washable
on the hand wash program.

Dented cushion

In situations like this, ask the customer to wait for approximately 3-4 weeks to see if the cushion
naturally buffers out the dent by itself.
If it isn’t the result after the suggested time, then ask them to send another picture of the cushion
and we can then look to send them a replacement.
We have had customers with the same problem before and they came back to us after a few weeks and
said it had gone back to its original shape.

Rising Table – how to use
This is a question that is asked quite regularly, this is a tutorial video for this:

On the underside of the tabletop, there should be two brackets, with bars attached to them. They will need
to remove these bars from the brackets, and then just lift the tabletop upwards. This should raise
smoothly and then can be attached to the upper brackets which will hold the tabletop in the higher
formation. It is then just the opposite motion for lowering the table.